All Systems Operational

About This Site


This is our status page where we will share information about our services for our customers, good or bad. These metrics are calculated automatically.

You can contact our support team in one of these ways:

Live Chat: In app via Titan
Telephone: 0117 325 4755
SMS: +44117 325 4755
Email: support@titanpmr.com

Titan core API platform Operational
90 days ago
100.0 % uptime
Today
Titan access to NHS Operational
90 days ago
99.93 % uptime
Today
Titan Enterprise API Operational
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
NHS services Operational
Titan Helpdesk Operational
Titanverse Services Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

HSCN maintenance Jan 18, 2026 18:00 - Jan 19, 2026 06:00 UTC

We’ll be performing HSCN maintenance starting this Sunday at 18:00 and completing before Monday 06:00.

During this period, HSCN connectivity will be unavailable/intermittent and for EPS customers, nominated prescription download requests will be disabled.

Titan will remain fully functional but HSCN traffic will be offline.

Apologies for any inconvenience this may cause whilst we perform this essential maintenance.

Posted on Jan 15, 2026 - 16:20 UTC
Jan 15, 2026

No incidents reported today.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Resolved - The third party provider has confirmed the issue has been resolved.
Jan 5, 15:41 UTC
Identified - Our third party service desk provider for Titanverse is currently experiencing an intermittent outage. As a result, whilst using Titanverse you might experience a lack of availability for the in-app help widget.

We will provide an update when we have further information.

Jan 5, 14:48 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.