NHS smartcard maintenance
Scheduled Maintenance Report for Titan PMR
Completed
The scheduled maintenance has been completed.
Posted Jan 25, 2023 - 20:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 25, 2023 - 18:32 UTC
Scheduled
NHS Digital will be commencing maintenance to the CIS (the Care Identity Service that operates the NHS smartcard system) on Wednesday evening.

This is a re-attempt of maintenance they carried out on 30 November which did impact smartcard authentication.

During this maintenance window they have told us that smartcard management functions won't work (e.g. renewal of a smartcard), but normal smartcard authentication should work.

There is a risk that there will be an issue with smartcard auth during this time, but this is not anticipated by the NHS.

We will be monitoring the situation on Wednesday evening, should you experience an issue please try again after 20:30. If you continue to experience issues after the change window is complete, please let us know via support@titanpmr.com
Posted Jan 23, 2023 - 11:28 UTC
This scheduled maintenance affected: Titan access to NHS.