All Systems Operational

About This Site


This is our status page where we will share information about our services for our customers, good or bad. These metrics are calculated automatically.

You can contact our support team in one of these ways:

Live Chat: In app via Titan
Telephone: 0117 325 4755
SMS: +44117 325 4755
Email: support@titanpmr.com

Titan core API platform ? Operational
90 days ago
99.99 % uptime
Today
Titan access to NHS Operational
90 days ago
99.95 % uptime
Today
Titan Enterprise API Operational
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
NHS services Operational
Titan Helpdesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 9, 2024

No incidents reported today.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024
Resolved - The NHS have confirmed to us that DWP have applied a fix successfully and services were restored to normal yesterday afternoon.
Oct 3, 10:35 UTC
Investigating - We have received confirmation from the NHS, informing us that they are currently experiencing issues with the DWP API, which is impacting RTEC.

This is causing an intermittent full outage for RTEC.

We will continue to post any updates we receive about this on going incident.

Oct 2, 14:25 UTC
Oct 2, 2024
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.