All Systems Operational
About This Site
Welcome to the Titan status page
This is where we share live information about the health of our services - the good and the bad. All metrics are calculated automatically, so what you see here reflects real-time system performance. This page covers both Titan and Titanverse. Each product has its own dedicated support team, so please use the contact routes below for the product you need help with.
Titan support
Live chat: in-app via Titan
Telephone: 0117 325 4755
SMS: +44 117 325 4755
Email: support@titanpmr.com
Titanverse support
In-app: via app.titanverse.co.uk
Email: titanverse@titanpmr.com
Titan core API platform
Operational
Titan access to NHS
Operational
Titanverse
Operational
Titan Enterprise API
Operational
Third Party Integrations
Operational
NHS services
Operational
Titan Helpdesk
Operational
Titanverse Services Platform
Operational
Titan AI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
HSCN maintenance Oct 7, 2026 21:30-22:30 UTC
Our primary HSCN firewalls will be undergoing some maintenance on Wednesday 7th October 22:30 for 1hour.
During this window, Titan will remain fully operational for day-to-day use. HSCN traffic (the connection between Titan and NHS services) is expected to briefly go offline for a few minutes, once at the start of the window and once approximately 30minutes later, as our systems failover.
As a precaution, EPS nominated download requests will be temporarily disabled for the duration of the window to avoid partial or failed transactions during any period of reduced connectivity. This function will be re-enabled at the end of the maintenance window and normal EPS activity can resume from that time.
Apologies for any inconvenience this maintenance may cause.
Posted on Oct 06, 2026 - 08:08 UTC
During this window, Titan will remain fully operational for day-to-day use. HSCN traffic (the connection between Titan and NHS services) is expected to briefly go offline for a few minutes, once at the start of the window and once approximately 30minutes later, as our systems failover.
As a precaution, EPS nominated download requests will be temporarily disabled for the duration of the window to avoid partial or failed transactions during any period of reduced connectivity. This function will be re-enabled at the end of the maintenance window and normal EPS activity can resume from that time.
Apologies for any inconvenience this maintenance may cause.
Posted on Oct 06, 2026 - 08:08 UTC