Identified - We have been made aware by the NHS that they are experiencing an issue affecting the RTEC service, meaning real-time exemption checks are unavailable at present for all system suppliers including Titan.
Their technical teams are investigating and working to resolve the issue as quickly as possible.
We will provide further updates when we receive them from the NHS.
Oct 22, 2026 - 07:30 UTC
Their technical teams are investigating and working to resolve the issue as quickly as possible.
We will provide further updates when we receive them from the NHS.
Oct 22, 2026 - 07:30 UTC
About This Site
Welcome to the Titan status page
This is where we share live information about the health of our services - the good and the bad. All metrics are calculated automatically, so what you see here reflects real-time system performance. This page covers both Titan and Titanverse. Each product has its own dedicated support team, so please use the contact routes below for the product you need help with.
Titan support
Live chat: in-app via Titan
Telephone: 0117 325 4755
SMS: +44 117 325 4755
Email: support@titanpmr.com
Titanverse support
In-app: via app.titanverse.co.uk
Email: titanverse@titanpmr.com
Titan core API platform
Operational
Titan access to NHS
Operational
Titanverse
Operational
Titan Enterprise API
Operational
Third Party Integrations
Operational
NHS services
Partial Outage
Titan Helpdesk
Operational
Titanverse Services Platform
Operational
Titan AI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.