All Systems Operational
About This Site
Welcome to the Titan status page
This is where we share live information about the health of our services - the good and the bad. All metrics are calculated automatically, so what you see here reflects real-time system performance. This page covers both Titan and Titanverse. Each product has its own dedicated support team, so please use the contact routes below for the product you need help with.
Titan support
Live chat: in-app via Titan
Telephone: 0117 325 4755
SMS: +44 117 325 4755
Email: support@titanpmr.com
Titanverse support
In-app: via app.titanverse.co.uk
Email: titanverse@titanpmr.com
Titan core API platform
Operational
Titan access to NHS
Operational
Titanverse
Operational
Titan Enterprise API
Operational
Third Party Integrations
Operational
NHS services
Operational
Titan Helpdesk
Operational
Titanverse Services Platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Redcentric HSCN maintenance Jul 22, 2026 20:00 - Jul 23, 2026 06:00 UTC
Scheduled -
Emergency third-party maintenance affecting HSCN connectivity will take place from 21:00 on Wednesday 22nd July until 07:00 on Thursday 23rd July.
During this window, Titan will remain fully operational for day-to-day use. HSCN traffic (the connection between Titan and NHS services) may be intermittently affected while the work is carried out.
As a precaution, EPS nominated download requests will be temporarily disabled for the duration of the window to avoid partial or failed transactions during any period of reduced connectivity. This function will be automatically re-enabled by 07:00 on Thursday 23rd July, and normal EPS activity can resume from that time.
We expect no impact to morning dispensing, as connectivity is scheduled to be fully restored well before the start of the working day.
Apologies for any inconvenience this essential maintenance may cause.
Jul 21, 2026 - 13:30 UTC
During this window, Titan will remain fully operational for day-to-day use. HSCN traffic (the connection between Titan and NHS services) may be intermittently affected while the work is carried out.
As a precaution, EPS nominated download requests will be temporarily disabled for the duration of the window to avoid partial or failed transactions during any period of reduced connectivity. This function will be automatically re-enabled by 07:00 on Thursday 23rd July, and normal EPS activity can resume from that time.
We expect no impact to morning dispensing, as connectivity is scheduled to be fully restored well before the start of the working day.
Apologies for any inconvenience this essential maintenance may cause.
Jul 21, 2026 - 13:30 UTC