All Systems Operational

About This Site


This is our status page where we will share information about our services for our customers, good or bad. These metrics are calculated automatically.

You can contact our support team in one of these ways:

Live Chat: In app via Titan
Telephone: 0117 325 4755
SMS: +44117 325 4755
Email: support@titanpmr.com

Uptime over the past 90 days. View historical uptime.
Titan core API platform Operational
90 days ago
100.0 % uptime
Today
Titan access to NHS Operational
90 days ago
99.98 % uptime
Today
Titan Enterprise API Operational
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
NHS services Operational
Titan Helpdesk Operational
Titanverse Services Platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 17, 2026
Titanverse in-app support
Resolved - The third party provider has confirmed this incident has been resolved.
Mar 17, 09:14 UTC
Monitoring - The third party provider has confirmed the issue has been resolved and they are now in a period of monitoring
Mar 16, 16:39 UTC
Investigating - Our third party service desk provider for Titanverse is currently experiencing an intermittent outage. As a result, whilst using Titanverse you might experience a lack of availability for the in-app help widget.

We will provide an update when we have further information.
Mar 16, 16:07 UTC
Mar 16, 2026
Mar 15, 2026
Titan HSCN maintenance
Completed - The scheduled maintenance has been completed.
Mar 15, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 03:00 UTC
Scheduled - We’ll be performing HSCN maintenance starting this Sunday 15th March at 03:00 and completing by Sunday 18:00

During this period, HSCN connectivity will be intermittent and for EPS customers, nominated prescription download requests will be disabled between the hours of 03:00 - 10:00 and 15:00 - 18:00.

Titan will remain fully functional but HSCN traffic will be offline until 10am, and then online for the majority of the remainder of the maintenance window until 6pm when full functionality will be restored.

Apologies for any inconvenience this may cause whilst we perform this essential maintenance.
Mar 13, 13:21 UTC
Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Titan VPN maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 22:00 UTC
Scheduled - We will be performing firmware upgrade this evening on our HA VPN firewalls. Traffic disruption will be minimal, and you may notice a brief interruption rather than full downtime, although some active VPN sessions may need to reconnect.

Apologies for any inconvenience this may cause as we conduct this essential maintenance.
Mar 12, 14:16 UTC
Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage