Titan PMR
All Systems Operational

About This Site


This is our status page where we will share information about our services for our customers, good or bad. These metrics are calculated automatically.

You can contact our support team in one of these ways:

Live Chat: In app via Titan
Telephone: 0117 325 4755
SMS: +44117 325 4755
Email: support@titanpmr.com

Uptime over the past 90 days. View historical uptime.
Titan core API platform ? Operational
90 days ago
99.97 % uptime
Today
Titan access to NHS Operational
90 days ago
99.95 % uptime
Today
Titan Enterprise API Operational
Third Party Integrations Operational
90 days ago
100.0 % uptime
Today
NHS services Operational
Titan Helpdesk ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024
Pod 4 secondary platform
Resolved - This incident is resolved following a period of monitoring. Services were returned to full operational by 9.45am today. Apologies for any inconvenience caused.
Sep 19, 15:22 UTC
Monitoring - Primary services are fully restored and we are conducting a period of enhanced monitoring for the Pod 4 platform.
Sep 19, 08:43 UTC
Update - Primary services are restoring currently. A further update will follow shortly.
Sep 19, 07:31 UTC
Identified - The fault has been identified and primary servers are being recovered currently. Customers may experience some disruption whilst the failover back to the primary platform occurs. A further update will follow shortly.
Sep 19, 07:18 UTC
Investigating - Our monitoring has alerted us to a failover event for our Pod 4 platform and services are currently operating on the secondary datacentre. Services should operate as normal however there is an increased period of vulnerability whilst we investigate the primary service degradation.

An update will be provided shortly
Sep 19, 07:02 UTC
Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024
Pod 5 performance
Resolved - Following a period of monitoring, systems remain fully operational and therefore this incident is now closed.
Sep 14, 07:24 UTC
Monitoring - We can see that pod 5 has now stabilised and we will remain in a period of close monitoring
Sep 13, 12:31 UTC
Investigating - We have received an alert which we are currently investigating. This may result in potential degraded performance for some pod 5 sites.

If you are experiencing any problems, please do contact our helpdesk.

We will post updates on this incident shortly and our apologies for any inconveniences this may cause.
Sep 13, 11:45 UTC
Sep 13, 2024
Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

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