All Systems Operational
About This Site
Welcome to the Titan status page
This is where we share live information about the health of our services - the good and the bad. All metrics are calculated automatically, so what you see here reflects real-time system performance. This page covers both Titan and Titanverse. Each product has its own dedicated support team, so please use the contact routes below for the product you need help with.
Titan support
Live chat: in-app via Titan
Telephone: 0117 325 4755
SMS: +44 117 325 4755
Email: support@titanpmr.com
Titanverse support
In-app: via app.titanverse.co.uk
Email: titanverse@titanpmr.com
Titan core API platform
Operational
Titan access to NHS
Operational
Titanverse
Operational
Titan Enterprise API
Operational
Third Party Integrations
Operational
NHS services
Operational
Titan Helpdesk
Operational
Titanverse Services Platform
Operational
Titan AI
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Action may be required] Update to Titan Webhook Source IPs Sep 1, 2026 18:00-19:00 UTC
[Enterprise & Integration Partners only]
We are carrying out planned maintenance to retire an older internet firewall. After this update, Titan webhook notifications will begin originating from the following IP addresses:
18.133.60.69
18.134.43.141
18.135.192.143
35.176.70.207
The current IP 3.8.81.83 will no longer be used.
When:
Tuesday, 1 September 7pm
Will this affect me?
For almost all customers, nothing will change. Titan will continue operating normally.
This update only matters for Enterprise customers and Integration Partners who have previously chosen to whitelist Titan’s outbound IP address for webhook delivery. If you have done so, please update your allowlist before the maintenance window.
If you do not use IP whitelisting, no action is needed.
Posted on Aug 25, 2026 - 10:19 UTC
We are carrying out planned maintenance to retire an older internet firewall. After this update, Titan webhook notifications will begin originating from the following IP addresses:
18.133.60.69
18.134.43.141
18.135.192.143
35.176.70.207
The current IP 3.8.81.83 will no longer be used.
When:
Tuesday, 1 September 7pm
Will this affect me?
For almost all customers, nothing will change. Titan will continue operating normally.
This update only matters for Enterprise customers and Integration Partners who have previously chosen to whitelist Titan’s outbound IP address for webhook delivery. If you have done so, please update your allowlist before the maintenance window.
If you do not use IP whitelisting, no action is needed.
Posted on Aug 25, 2026 - 10:19 UTC