Performance issue impacting Pod 4 customers

Incident Report for Titan PMR

Resolved

After close monitoring this Incident is now resolved and all services are operating normally.

Posted Sep 08, 2023 - 11:35 UTC

Monitoring

We have seen recovery from the earlier incident and systems are operating normally. We will remain in a period of close monitoring

Posted Sep 08, 2023 - 10:32 UTC

Identified

We have identified an issue and can now see improvements.

If you experienced an issue please close and reopen Titan and it will then return to normal.

Posted Sep 08, 2023 - 10:29 UTC

Investigating

We are currently investigating an temporary performance issue impacting customers on Pod 4. We are working to resolve this issue and will provide an update shortly.

Posted Sep 08, 2023 - 10:18 UTC

This incident affected: Titan core API platform.