Titan integration maintenance

Scheduled Maintenance Report for Titan PMR

Completed

The scheduled maintenance has been completed.
Posted Oct 14, 2025 - 18:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 14, 2025 - 17:00 UTC

Scheduled

We want to make you aware of a scheduled infrastructure maintenance window that may temporarily affect the availability of data from Titan PMR within your third-party systems. The use of Titan itself and spine access is unaffected.

Maintenance Window:
Tuesday 14th October 18:00 – 19:00

What this means for you:
During this time, data from Titan PMR may not appear in your third-party system as expected. This is due to a temporary pause in API access caused by AWS-initiated maintenance.

The list of third party integrations affected are as follows:

Camascope eMAR
CDSmart
Clara CD
MedPoint
PharmAppy
PharmSelf24 v2.0 (Hybrid Mode)

Please rest assured that no data will be lost. Once the maintenance is complete, your integration provider will be able to retrieve the queued data and resume normal processing.

We apologise for any inconvenience this may cause and thank you for your patience and understanding.
Posted Oct 10, 2025 - 13:15 UTC
This scheduled maintenance affected: Third Party Integrations.