"We would like to apologise for the inconvenience experienced today due to the issues affecting the RTEC service.
We are pleased to confirm that the issue has now been resolved and RTEC is operating as normal. Our technical teams have completed their investigations and implemented the necessary fixes to restore the service.
Thank you for your patience and understanding while we worked to resolve this issue."
Posted Oct 23, 2026 - 16:59 UTC
Identified
It appears that the RTEC service is not fully operational as yet, the NHS BSA have sent this further update:
"Following the update sent earlier, we are aware that users are still seeing RTEC issues across all estates.
We are currently investigating this and working with our technical teams to identify the cause. We apologise for the inconvenience and will provide a further update once the service is fully back up and running."