Intermittent HSCN connectivity

Incident Report for Titan PMR

Investigating

We are currently investigating an issue relating to the consistency of our HSCN connectivity. We are observing HSCN access intermittently switch from being fully operational to offline, and then back. Normal Titan access is fully operational.

Engineers are investigating the issue.

We have disabled nominated downloads of new EPS prescriptions until the morning to ensure that there are no issues with prescription availability.

We will provide a further update in the coming hours.

Posted Nov 20, 2025 - 00:01 UTC

This incident affects: Titan access to NHS.